A direct way to reach us
Hello, how can we help?
For game questions, local progress or privacy requests, send us an email. Please do not include passwords, payment details or identity documents.
Support email
Include the game name, your browser and a short description of what happened. A screenshot can help. We do not ask you to pay for support.
Open your email appThis opens your email application; it does not submit a message through this website. No response time is guaranteed.
A few quick answers.
Can I win money or redeem Maple Leaves?
No. Maple Leaves are fictional and have no monetary value. They cannot be bought, transferred or exchanged for money, goods, services or prizes.
Why did my progress disappear?
Progress is stored in this browser only. Clearing site data, using private browsing, changing devices or blocking storage may reset it. There is no cloud account or server backup, and support cannot restore a local balance.
A game is not responding. What should I do?
Wait for the current animation to finish, then refresh the page. Ensure JavaScript is enabled. Try a current version of Chrome, Edge, Safari or Firefox. A 24-hour play pause, if set, stays active after refresh.
How do I delete my local data?
Use Your local data. It removes local play history, the balance and eligibility confirmation. An active pause is retained until it expires. You can also use your browser’s site data settings.
Who can use the site?
The site is intended only for adults aged 19+ in Canada. Eligibility is self-confirmed; the website does not verify identity or geolocation.